Privacy Policy
Your privacy matters to us. This policy explains how Celsius Connect handles your information.
What We Collect
When you submit a form on our website (contact form, quote request, or carrier application), we collect the information you provide: your name, company name, email address, phone number, and any details you include in the form fields. We do not collect information passively through cookies, tracking pixels, or analytics tools.
How We Use Your Information
We use the information you submit solely to respond to your inquiry, process your quote request, or evaluate your carrier application. We do not use your information for marketing purposes, sell it to third parties, or share it with anyone outside our logistics operations team.
How We Store Your Information
Form submissions are processed by our server and logged in our hosting provider's function logs (Vercel). These logs are retained for a limited period and are accessible only to authorized members of our team. We do not store your information in a separate database or CRM system at this time.
Data Retention
We retain form submission data only as long as necessary to respond to your inquiry or process your application. Server logs that contain submission data are automatically purged according to our hosting provider's retention policies.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and request deletion. To exercise any of these rights, contact us at sunny@celsiusconnect.com and we will respond within 30 days.
Commercial Electronic Messages (CASL)
We comply with Canada's Anti-Spam Legislation (CASL). We do not send unsolicited commercial electronic messages. If you submit a form on our site, any follow-up communication will be directly related to your inquiry — not promotional content.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. This policy was last updated in March 2026.
Contact
If you have questions about this privacy policy or how we handle your information, contact us at sunny@celsiusconnect.com.